Grow your MSP without growing your payroll.
Talos works quietly behind your brand. We supply the technicians, service-desk staff and back-office team you need, so you can take on more clients without hiring locally or turning down work.
A bench behind your brand.
Helpdesk and after-hours
L1 to L3 helpdesk and after-hours coverage, trained on ConnectWise, Autotask, NinjaOne, Datto and similar tools.
Security-aware technicians
Technicians who follow your security procedures and client policies, plus NOC or SOC analysts placed into your team. These are placed team members working under your direction, not a managed monitoring service.
Ticket triage and service desk
Ticket triage and day-to-day service-desk management.
Back-office support for your MSP
Billing and revenue cycle management (RCM), finance and accounting operations, administration and sales outreach.
Project and service-desk managers
Managers who keep work moving and report to you.
White-label by default
Your clients see your brand, your email domains and your processes.
Part of your team, under your name.
Talos staff work as part of your team, under NDA, with documented onboarding. Start with one seat and add more as you win more clients.
- White-label: your brand, your domains, your processes
- Documented onboarding for every team member
- NDA for every team member
- Replacement within one week if a placement does not work out
- Scale seats up or down as your client base changes
MSP partner program, answered.
Does Talos work under our brand or its own?
White-label by default. Your clients see your brand, your email domains and your processes. Talos works quietly behind the scenes.
Do you offer a managed SOC or 24/7 monitoring service?
No. The NOC and SOC analysts we place work as members of your team, under your direction and your security procedures, not as a separate managed monitoring service.
How quickly can we add capacity?
Start with one seat and add more as you win more clients. We reply to partner enquiries within one business day.
What happens if a placement does not work out?
We replace the placement within one week.
What tools do your technicians work in?
Helpdesk and after-hours technicians are trained on ConnectWise, Autotask, NinjaOne, Datto and similar platforms, and follow your documented onboarding, NDA and procedures.
Book a partner call
Tell us where you need capacity. We will reply within one business day.